By accessing any areas of
this Internet site or by ordering any product or service through the use
of this Internet site, user agrees with Psycho Products Inc that user is
bound by the terms set forth below. The terms of this agreement include
terms on use of this Internet site, terms on the purchase of products
and services, and terms regarding and trademark matters. "Psycho
Products Inc." means (1) entities controlled by, (2) any contractual
affiliate of the entities in 1) above that are authorized to use the
Psycho Lube brand name, and (3) any entity which is a member of the
Psycho Products Inc group as defined from time to time by Psycho
Products Corporation.
1. Copyrights & Trademark
Psycho Lube. All rights reserved. "Psycho Lube", the "Swirl" and the
Psycho Lube logo are registered trademarks of the Psycho Products
Corporation.
This Internet site contains
information, data, software, photographs, graphs, videos, graphics,
music, sounds and other material (collectively, "Content") that are
protected by copyrights, trademarks, trade secrets or other proprietary
rights protected by U.S. and international copyright laws. These rights
are valid and protected in all forms, media and technologies existing
now or hereafter developed. User may not modify, remove, delete,
augment, add to, publish, transmit, participate in the transfer or sale
of, create derivative works from, or in any way exploit any of the
Content, in whole or in part.
Psycho Products Inc. grants
you permission to copy electronically and to print in hard copy portions
of the Content for (1) personal use if you maintain all copyright
notices, trademark legends and other proprietary rights notices, (2)
using this Internet site as a personal shopping resource, (3)
communicating with Psycho Products Inc about the Psycho Lube product or
service, or (4) placing an order with Psycho Products Inc. Any other use
of materials on this site, including reproduction for purposes other
than permitted above, uploading, modification or distribution, is
prohibited without Psycho Products Inc.'s prior written permission.
All other trademarks,
product names, and company names and logos appearing on Psycho Product
Inc. sites are the property of their respective owners. User must obtain
permission from those owners before copying or using the owner's
trademarks, product names and company names and logos.
2. Third Party Content
Psycho Products Inc. is a distributor and not a publisher of Content
supplied by third parties and has no more editorial control over that
Content than a public library or newsstand. Psycho Products Inc. is not
responsible for any opinions, advice, statements, services or other
information that constitutes Content and is provided by third parties.
Psycho Products Inc. does not guarantee the accuracy, completeness or
usefulness of that Content. The user is responsible for evaluating such
Content.
3. On Line Conduct
Any conduct by a user that in Psycho Products Inc's sole discretion
restricts or inhibits any other user from using or enjoying this
Internet site will not be permitted. User will use this Internet site
only for lawful purposes.
User may not post on or
transmit through this Internet site any unlawful, harmful, threatening,
abusive, harassing, defamatory, vulgar, obscene, sexually explicit,
profane, hateful, racially, ethnically, or otherwise objectionable
material of any kind, including any material that encourages conduct
that would constitute a criminal offense, give rise to civil liability,
or otherwise violate applicable laws.
Psycho Products Inc. may
prohibit conduct, communication, or Content that it, in its sole
discretion, believes to be harmful or objectionable to individual users,
Psycho Products Inc. or its affiliates, or any rights of Psycho Products
Inc. or any third party, or to violate applicable laws. Notwithstanding
the foregoing, Psycho Products Inc. cannot ensure prompt editing or
removal of questionable Content after online posting. Accordingly,
neither Psycho Products Inc., nor any of its affiliates, nor the
officers, directors, employees and other representatives of any of them,
assume liability for any action or inaction with respect to conduct,
communication, or Content on this Internet site.
4. No Warranties; Limitation
of Liability
Use of this Internet site is at user's sole risk. Neither Psycho
Products Inc., nor its affiliates, nor any of its officers, directors,
or employees, agents, third-party content providers, vendors, licensers
,or the like, warrant that this Internet site will be uninterrupted or
error-free; nor do they make any warranty as to the results that may be
obtained from the use of this Internet site, or as to the accuracy,
reliability, or currency of any information content, service, or
merchandise provided through this Internet site.
PSYCHO PRODUCTS INC. IS
PROVIDING THIS INTERNET SITE AND ITS CONTENT ON AN "AS IS" BASIS AND
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS
INTERNET SITE OR ITS CONTENT. PSYCHO PRODUCTS INC. DISCLAIMS ALL THOSE
REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF
MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, PSYCHO
PRODUCTS INC. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION
ACCESSIBLE ON OR THROUGH THIS INTERNET SITE IS ACCURATE, COMPLETE OR
CURRENT, AND ALL INFORMATION, INCLUDING PRICES AND AVAILABILITY, IS
SUBJECT TO CHANGE WITHOUT PRIOR NOTICE TO USER.
Except as otherwise
specifically stated on this Internet site, neither Psycho Products Inc.
nor any of its affiliates, nor the directors, employees or other
representatives of any of them, is liable for damages arising out of or
in connection with the use of this Internet site, including mistakes,
omissions, interruptions, deletion of files or email, errors, defects,
viruses, or delays in operation or transmission. This is a comprehensive
limitation of liability that applies to all damages of any kind,
including compensatory, direct, indirect or consequential damages, loss
of data, income or profit, loss of or damage to property and claims of
third parties.
5. Security Policy
Psycho Products Inc. uses reasonable precautions to protect the privacy
of your credit card and other ordering information by utilizing a Secure
Socket Layer ("SSL") connection. Accordingly, your credit card and other
ordering information, such as your name and address, is encrypted using
the SSL connection and is not expected to be read in an intelligible
form as it travels to Psycho Products Inc. order processing system.
Psycho Products Inc. order processing systems is not accessible to the
public.
Many web browsers support
the use of an SSL connection, but if your browser does not support the
use of an SSL connection or if you prefer not to send your credit card
number over the Internet, you can place your order by calling Psycho
Products Inc. at 1-703-533-7792 (U.S. only). Psycho Products Inc.
representatives are available 5 days a week, Monday through Friday from
7:00 a.m. to 6:00 p.m. EST to take your order.
6. Privacy Policy
Psycho Products Inc. respects the privacy of its customers, and other
individuals and businesses using the Web sites owned and operated by
Psycho Products Inc. and its affiliates. This updated Privacy Policy
effective January 1, 2002, is to keep you informed about the types of
information collected on Psycho Products Inc. sites and how the
information is used and protected.
There are two types of
information that may be exchanged between the Psycho Products Inc. Sites
and the user during each visit to the Psycho Products Inc. sites. They
are:
- General technical
data transmitted between your computer and the Psycho Products
Inc. Sites that does not identify you personally.
- Personally
identifiable information that you voluntarily share. The types of
personally identifiable information that you might share include
your name, address, phone number, e-mail address and credit card
information.
ANONYMOUS INFORMATION
In order to provide you with
the information and services that you look for from the Psycho Products
Inc. Sites, Psycho Products Inc. gathers certain types of information
from you that are not personally identifiable. This is called anonymous
information and includes:
- The type of
Internet browser you use when you visit
- The types of
computer operating system you use
- The search engine
you use to access the Psycho Products Inc. Sites (such as "AOL.com,"
"Yahoo.com," "MSN.com" or "Go.com")
The anonymous information
collected is not associated with you personally or your business. Psycho
Products Inc. uses this anonymous information in the aggregate to
improve Psycho Products Inc. Sites and the services we provide through
those sites.
USE OF COOKIES
Psycho Products Inc. Sites may use "cookies" to collect the anonymous
information described in this Privacy Policy. Cookies are bits of
encrypted data that are loaded by Psycho Products Inc.' server onto your
computer when you visit Psycho Products Inc. Sites. The server can
retrieve the cookies the next time you visit a site and use them to
identify the computer as a return visitor.
Psycho Products Inc. uses cookies to collect non-personally identifiable
information and generically track usage patterns on the Sites in order
to monitor activity and administer the Sites. Psycho Products Inc. also
uses information obtained from cookies to improve the Sites, and make
decisions concerning advertising, product offerings and services. Most
users can disable cookies from their Internet browsers, receive a
warning before a cookie is placed on their computer, and erase all
cookies from their computer hard drives by following the instructions
provided by the browser.
ADVERTISEMENTS ON PSYCHO
PRODUCTS INC. SITES
Advertising companies
deliver ads on some Psycho Products Inc. Sites. You should be aware that
when you click on these ads, the advertising companies may also deploy
cookies to receive anonymous information about ad viewing by Internet
users on Psycho Products Inc. Sites and other Web sites. This
information is associated with your Web browser, but cannot be
associated with your name or e-mail address without your permission.
Therefore, advertising companies may know where your computer goes on
the Web, but they do not know who you are unless you tell them. Psycho
Products Inc. does not provide personally identifiable information about
its customers or Psycho Products Inc. Site visitors to these advertising
companies.
PERSONALLY IDENTIFIABLE
INFORMATION
Psycho Products Inc. may ask
you to provide what is often referred to as "personally identifiable
information" such as your name, address, telephone number and e-mail
address when you use Psycho Products Inc. Sites to: purchase a product
or service online, enter a contest or sweepstakes, ask to receive
information, respond to a survey, register with a Psycho Products Inc.
Site, access your account, ask for a personalized service, request
customer service online, or apply for a job. You always have the
alternative of mailing or calling Psycho Products Inc. with the
information requested if you do not wish to provide it online.
Personally identifiable information provided at a Psycho Products Inc.
Site to order Psycho Products Inc. products or services will be
protected in the same manner as when the information is provided by
other means such as over the telephone or by mail.
We use personally
identifiable information provided at a Psycho Products Inc. Site in the
following ways unless otherwise specified:
- For its intended
purpose (such as to complete an online order for product or
service),
- To provide you
with information about new Psycho Products Inc. products, services
or Psycho Products Inc. business partners.
DISCLOSURE TO THIRD PARTIES
Psycho Products Inc. will
not sell or disclose to outside parties any personally identifiable
information obtained from a Psycho Products Inc. online service or the
registration at a Psycho Products Inc. Site without your consent except
under the following circumstances:
- When required by
law,
- When disclosure is
necessary to protect the safety of a customer, third party or
Psycho Products Inc.' property
- If it is required
in connection with any sale or transfer of all or a portion of
Psycho Products Inc.'s assets.
When Psycho Products Inc.
uses agents, contractors or other companies to perform services on its
behalf, Psycho Products Inc. will require that they protect your
personally identifiable information consistent with this Privacy Policy.
Psycho Products Inc. may share the anonymous information described in
this Privacy Policy with third parties from time-to-time.
E-MAIL COMMUNICATIONS
E-mail is an increasingly
popular communication tool through which you and your business may
communicate with Psycho Products Inc. Likewise, Psycho Products Inc. may
use email to communicate with you, send order invoices and billing
information, respond to your e-mail, and to tell you about new products
and services. If you do not wish to receive
e-mail promotions and new products and service announcements from Psycho
Products Inc., please notify Psycho Products Inc. at
info@psycholube.com to have
your name removed from the list.
SECURITY
Psycho Products Inc.
utilizes several encryption methods to ensure that the data you submit
on any of the Psycho Products Inc. Sites is secure. Through this "secure
session," information that you input into a Psycho Products Inc. online
order form will be sent and will arrive privately and unaltered at a
Psycho Products Inc. server. This security prohibits access to your
information by other companies and Web users.
CHILDREN
Psycho Products Inc. does
not intend to collect personally identifiable information from
individuals under 18 years of age. If Psycho Products Inc. becomes aware
that a user who is under 18 is using a Psycho Products Inc. Site, Psycho
Products Inc. will specifically instruct that individual that they are
not to submit information on Psycho Products Inc. Sites without a parent
or guardian's consent. If a child has provided Psycho Products Inc. with
personally identifiable information without Psycho Products Inc.'s
knowledge, a parent or guardian of the child may contact Psycho Products
Inc. at privacy@psycholube.com
and Psycho Products Inc. will delete the child's information from our
existing files.
LINKS
Some Psycho Products Inc.
Sites contain links to other Web sites that are owned and operated by
parties other than Psycho Products Inc. Please be aware that this
Privacy Policy does not extend to any Web sites other than those owned
and controlled by Psycho Products Inc.
ACCOUNT INFORMATION
You may always contact us at
privacy@psycholube.com or by
telephone or mail to verify your name, address, e-mail address,
telephone number and/or billing information. Psycho Products Inc. will
correct any information that is inaccurate.
Psycho Products Inc.
P.O. Box 2301
Falls Church, VA 22042
703.533.7792
QUESTIONS
If you have questions or
comments regarding this Privacy Policy, you may contact us at
privacy@psycholube.com. If
you have submitted personally identifiable information, and would like
that information deleted from our records, please contact us at our
e-mail address. We will use reasonable efforts to delete
that information from our files.
UPDATES
Psycho Products Inc. may
amend this Privacy Policy from time-to- time. These changes will be
posted online in this policy.
7. Purchases
General. User agrees to purchase the products and services ordered on
the various order screens when user clicks on the "SUBMIT" or similar
button on the product or service order screens. The terms of the
purchase agreement include the information included on the various order
screens, the terms of this section, and the Psycho Products Inc. Terms
and Conditions. Such agreement is in addition to and not in lieu of the
agreement with user formed by user's use of the Internet site.
PRODUCT WARRANTY
There is no representation,
ever, warranty or condition, whether expressed or implied by any statute
or otherwise, including warranties and conditions of merchantability,
fitness for a particular purpose, or any other matter for the product or
product(s) referred to herein.
While the information
contained herein is believed to be reliable, Psycho Products Inc. makes
no representations as to the reliability of the results or as to the
results the buyer or user will achieve. No statements or recommendations
herein are to be construed as representations applicable to the
particular applications of the user or now or hereafter in existence.
Under no circumstances shall Psycho Products Inc. be liable for personal
injury, property, or economic loss or for incidental, consequential,
special, punitive or indirect damages whatsoever of any description or
amount from alleged negligence, breach of warranty or condition, strict
liability, tort, contract, defective product (patent or latent) or any
other legal theory, arising out of the manufacture, sale, use or
handling or the product (s) referred to herein or relating in any other
way to such product (s). Buyer's sole remedy and Psycho Products Inc.'s
sole liability for any claims whatsoever, whether based upon any of the
above causes or otherwise, shall be limited to the buyer's purchase
price of the product which is the subject of the claim or the amount
actually paid for such product, whichever is less. Technical advise
furnished by seller shall not constitute a warranty or condition,
statutory or otherwise, which is expressly disclaimed, all such advice
being given and accepted at the buyer's risk.
All returns with a retail
value exceeding $10.00 require return authorizations. Our receiving
department will not accept returns without prior authorization. Returns
are subject to factory inspection, and if not returned as defective,
must be shipped freight prepaid and must be in resalable condition. We
reserve the right to levy a restocking charge.
Limitation of Liability.
Neither Psycho Products Inc. nor any of its affiliates, nor the
directors, employees or other representatives of any of them, is liable
for damages arising out of or in connection with the use of the products
or services obtained through this Internet site. This is a comprehensive
limitation of liability that applies to all damages of any kind,
including compensatory, direct, indirect or consequential damages, loss
of data, income or profit, loss of or damage to property and claims of
third parties.
Shipping and Billing to US
Addresses Only; Availability. Psycho Products Inc. does not process
orders to foreign shipping or billing addresses. Psycho Products Inc.
tries to give product availability information on this Internet site,
but sometimes products are unexpectedly unavailable. In addition, Psycho
Products Inc. updates and improves its products and services on a
continuous basis. Psycho Products Inc. will inform you if any Psycho
Products Inc. products that you ordered turns out to be unavailable.
Psycho Products Inc. may use email to so inform you.
Email Receipt. After you
place an order with Psycho Products Inc., you should receive an email
acknowledgment within three business days to confirm that Psycho Products
Inc. has accepted your order and is processing it. The email will
contain the details of your order, the itemized and total amounts that
will be billed to your credit card, including all applicable taxes and
charges. Be sure to
keep your receipt. You will need it if you require any customer service.
Charging Your Credit Card.
Psycho Products Inc. charges your credit card immediately after it
receives your order and performs the credit check. If a product cannot
be shipped within 3 business days of your order, Psycho Products Inc.
will hold your order open until ordered products can be shipped. If you
wish to cancel your order, please do so by emailing customer service at
orders@psycholube.com. If
your credit card is rejected when Psycho Products Inc. charges it,
Psycho Products Inc. is not obligated to ship any products for your
account. Psycho Products Inc. will contact you by email or any other
reasonable means to advise you of the situation. If you have questions
you can call Psycho Products Inc. at 1-703-533-7792.
Prices, Taxes and Shipping &
Handling. All prices are stated and payable in US dollars. The prices
for products and services quoted on this Internet site do not include
taxes or shipping & handling.
Psycho Products Inc. charges
all applicable taxes on products and services.
Return Policy. Psycho
Products Inc. products may be returned within 14 days of purchase for a
refund of the purchase price (but not shipping charges). Note the return
policy, including the number of days for return, may be changed without
notice and the policy may not apply to certain products.
If you are not satisfied
with your purchase of your Psycho Products Inc. product, you may return
it to Psycho Products Inc. by calling 1-703-533-7792. In order to obtain
a full refund of the original purchase price of the Psycho Products Inc.
product, you must return the product at your expense in an undamaged
condition original box with all materials and package inserts within 14
days of your purchase. A copy of your receipt (which was emailed to you
when Psycho Products Inc. shipped the products to you) must accompany the
return.
Upon Psycho Products Inc.'
receipt of the returned product, Psycho Products Inc. will credit your
credit card account number used for the original purchase.
Psycho Products Inc. can not
exchange products through the Internet site, rather the user should
return the product for a refund within the appropriate time period and
purchase a new product over the Internet site.
